Shilpa KarhikReliability- Camcorders
May 12th 2007 13:49
Imagine your trusty camcorder packing up just as you are about to capture baby’s first steps. It’s not a happy thought.
Fortunately, our survey suggests that most digital camcorders are pretty durable. Average reliability in this market is an impressive 93 per cent, with Sony once again outperforming the field. It has a breakdown rate of just 4 per cent on models up to four years old.
Canon and JVC get below-average ratings in our survey, but, even so, fewer than one in ten of their camcorders need fixing in the first four years and there is a Canon Best Buy in our latest test.
Breakdown summary
The top four reasons why your machines broke down:
31% Failure to record
10% Poor picture quality
9% Cassette jam problems
9% Battery failure
You recommend
Sony is the most highly rated brand among readers, with around 60 per cent saying that they would definitely recommend it to a friend. The worst rated is JVC – only a third of owners would definitely recommend this brand to their friends.
Manufacturer Overall reliability
Sony 96%
Panasonic 95%
Canon 90%
JVC 90%
Table notes
Reliability of digital camcorders up to four years old.
Average = 93%
Total sample: 1,825 owners
Fortunately, our survey suggests that most digital camcorders are pretty durable. Average reliability in this market is an impressive 93 per cent, with Sony once again outperforming the field. It has a breakdown rate of just 4 per cent on models up to four years old.
Canon and JVC get below-average ratings in our survey, but, even so, fewer than one in ten of their camcorders need fixing in the first four years and there is a Canon Best Buy in our latest test.
Breakdown summary
The top four reasons why your machines broke down:
31% Failure to record
10% Poor picture quality
9% Cassette jam problems
9% Battery failure
You recommend
Sony is the most highly rated brand among readers, with around 60 per cent saying that they would definitely recommend it to a friend. The worst rated is JVC – only a third of owners would definitely recommend this brand to their friends.
Manufacturer Overall reliability
Sony 96%
Panasonic 95%
Canon 90%
JVC 90%
Table notes
Reliability of digital camcorders up to four years old.
Average = 93%
Total sample: 1,825 owners
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