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This blog is to share my 20 plus years of Project Management experience in the IT industry. It is also meant as a place for discussion and debate about what works the best. The intent is for experienced project managers to share their insights and lessons learned with other Project Managers.
Developing a Project Charter is one of the most important aspects of ensuring the successful delivery of your project.

Unfortunately, by the time you are assigned to manage a project, the stakeholders may already feel that the project is behind schedule. As a newly appointed Project Manager, this type of situation can create challenges well beyond the normal issues of creating a Project Charter.

One of the first tasks is to help educate your stakeholders about the benefits of a Project Charter. You need to help them understand that it isn’t just a formality or a piece of paper that stands in their way of moving forward with the project.

What is one of the best ways to get your project stakeholders to agree with you?

Convince them that unless you are able to prepare a worthwhile Project Charter, that the project is more than likely doomed to failure. This may seem a bit drastic, but if you can’t manage your stakeholders from the beginning of the project, you probably are setting yourself up for failure.

You also need to help your project stakeholders know that you understand their urgency and that you agree that everyone must get started on the project as early as possible. After you finish agreeing with your stakeholders, you will need to tell them that the primary reason most projects fail is because …“fill in the blank for your situation here”.

If your stakeholders are concerned about budget overruns, tell them that the Project Charter can help to set the groundwork to ensure that the budget is set and managed properly. If they are worried about on-time delivery, then let them know that the Project Charter helps set the stage to help manage delivery timelines. In reality, all of these statements are true.

A well prepared Project Charter is one of the first steps to ensuring a successful project.

It is your job as a Project Manager to help your stakeholders understand this concept. Also, note that I said a “well prepared Project Charter” is critical for success. I’ve seen a large number of Project Charters during my career that weren’t worth the paper they were printed on. Don’t make the mistake of rushing through the development of your Project Charter.

If you convince your project stakeholders to give you the time to prepare the Project Charter, you had better make sure that it is truly a valuable document that will help you and your project team be successful. I will provide insights in future posts about what your Project Charter should contain, formatting tips, templates, etc.

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Over the years, I’ve met a large number of project managers who believe that their role is to drive their project teams to deliver. They coerce team members to give them unrealistic delivery dates, and then spend their days calling everyone to make sure that they are going to make their dates. This type of approach frequently leads to disgruntled team members and very poor quality.

My overall style for project management is based on a philosophy known as the inverse pyramid. This philosphy grew out of a traditional management approach to business. In a traditional organizational pyramid, the bottom layer of the pyramid consists of your customers. The next layer is front-line staff member. The next layer is management, and the top layer is executive management. Since the number of people decreases at each layer, the shape of this structure is often represented as a pyramid.

The inverse pyramid uses these same layers, but it places the customers at the top of the pyramid. The idea is that the front line staff supports the customers; management supports the staff, etc. Based on this philosophy, I believe that the primary role of the project manager is to support the project team. You should help them be successful by removing roadblocks, ensuring that the team has the proper tools to be successful, and doing everything that you can to help your team succeed.

This approach needs to be modified based on your team and situation, but over the years, I have found this approach to be much more effective than a traditional command-and-control approach. This is especially true because as a project manager, you typically don’t have any real control over the resources on your team. It is better to inspire and motivate than to threaten and coerce.

Try the inverse pyramid approach on your next project and see how it goes. I would love to hear about your experiences.
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Do You Need Your PMP?

March 20th 2010 19:17
I have been involved with the Project Management Institute (PMI) for quite some time. I am a strong believer that PMI has helped to advance the role of the Project Manager across a variety of industries and organizations.

However, it is important to note that obtaining the Project Management Professional (PMP) certification alone does not make someone a good project manager. I have worked with a number of "paper PMPs" over the years, and it hasn't always been a very pleasant experience.

Some individuals believe that once they obtain their PMP that they suddenly become an expert and are no longer looking to grow and expand their project management skills. This can be a career limiting error in judgment.

Obtaining your PMP will certainly help if you are looking for a job (or if you do a large number of consulting jobs like I do). It can even help with your current job by showing that you take the profession seriously and are willing to invest the time to obtain the certification.

I would certainly recommend that anyone who is serious about the project management profession obtain their PMP. However, don't think that getting your PMP is the end of the journey. It is truly just the beginning.

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One of the biggest complaints that I have heard from project team members over the years is their disdain for project status meetings. Don’t get me wrong. A well run project status meeting can be a beautiful thing – adding to the team’s overall communications and promoting team harmony.

Unfortunately, most project managers think that the project status meeting is their opportunity to show that they are in charge. You know the type of meeting that I am talking about – the project manager sits at the head of the conference table going around the room asking for status. The last thing that most team members want to do is waste an hour sitting in a meeting listening to other people give a status update.

Truly effective project managers gather status via one-on-one conversations and post the updates to a central status report. They also know when to share important status items across the team or with select team members.

One of the key roles of a project manager is to optimize the productivity of his or her team, and having people sit in recurring status meetings isn’t always the best use of the team’s time. If you don’t believe me, ask your team members what they think. You may be surprised by their answers.
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What is a Project?

March 18th 2010 18:45
This question alone often stirs up vigorous debate among people in the workplace. The easiest answer is to use the Project Management Institute’s (PMI’s) definition - A project is a temporary endeavor undertaken to create a unique product, service, or result.

Based on that definition, is this particular post in this blog a project? It fits the definition, but I doubt if many people would consider this a project. It’s more of a task; or is it a deliverable; or is it a work effort


[ Click here to read more ]
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Welcome

March 18th 2010 17:12
Welcome to the Project Management Success blog.

I have worked as a Project Manager for over 20 years in the Information Technology industry. My goal for this blog is to share insights and ideas about being a successful Project Manager


[ Click here to read more ]
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6 Posts dating from March 2010
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