My New Singer Pixie Sewing Machine

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My New Singer Pixie Sewing Machine

December 8th 2008 05:31

Today, my husband bought me this pretty purple sewing machine.

I can't wait to get my hands on that purple baby!

Foot pedal and power adapter included.

Cute little storage drawer.

I love my little lavender baby! I can't wait to try it out (thanks, sweetie! XOXOX)!

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Comments

59 Comments. [ Add A Comment ]

Comment by Daniel E

December 22nd 2008 15:37

I was looking at this today - but passed because I couldn't afford it at the moment. Was wondering if you have had a chance to use it and what you think about it.

Comment by moonglow

December 22nd 2008 17:14

A Lot of Scrap
The Wily Wordsmith:Poems, Stories and Creative Scraps
Paranormal Paranormal
Teacup Tales
Rubber Ball
In Zoo

I haven't used it a lot, but I took it for a test run...and it worked just fine.

It reminds me of a toy sewing sewing machine...only it works! The foot pedal is somewhat light and cheapy.

I love the fact that it runs on batteries.

They'll probably lower the price on them after the holidays. You were smart to wait.

I collect toy sewing machines, so I got this more to collect than to use. But, I do open my machines and use them.

I think it's a nice machine, although I'd try to get it on sale.

Comment by Anonymous

December 31st 2008 08:23

Your text goes hereYour text goes hereYour text goes hereI heard about it through a friend and was wondering what kind of price it has on it? I seen one on HSN.com for $59 and it was white with purple.

Comment by Sherry

January 3rd 2009 23:26

hi,
Do you know how to replace the bobbin? It was work fine but after I change the bobbin. It doesnt work at all. I have no idea. Do you know is there any video teaching for how to instal the bobbins? many thanks

Comment by Sherry

January 3rd 2009 23:26

I forgot to leave my email : ameisherry@gmail.com
Please let me know if anyone know how to replace it. many thanks

Comment by moonglow

January 4th 2009 00:39

A Lot of Scrap
The Wily Wordsmith:Poems, Stories and Creative Scraps
Paranormal Paranormal
Teacup Tales
Rubber Ball
In Zoo

I'll look for some information on the bobbin and let you know if I find any. I'm glad you alerted us to a potential problem with the machine.

My machine was about $50.00, with no extras. I saw one on QVC or some such place that came with loads of extras for the same price.

So far, my machine is running smoothly and I'm happy with it.

Comment by Daniel E

January 4th 2009 00:52

i had trouble with the bobbin myself.

its magic...

be sure that the thread from the bobbin is being pulled toward you, and then use the hand wheel to drop the needle and lift it back up - you may have to do this a couple of times before it picks up the bobbin thread.

everything is going to be okay

picked mine up at walmart for $49 - what sort of extras you talking about?

Comment by Anonymous

January 5th 2009 01:17

mine doesnt work either, after I changed the bobbin, that was it. It will not pick up the bottom threat, have fooled with it for over 3 hours. Its going back to wally world

Comment by moonglow

January 5th 2009 01:43

A Lot of Scrap
The Wily Wordsmith:Poems, Stories and Creative Scraps
Paranormal Paranormal
Teacup Tales
Rubber Ball
In Zoo

Thanks for alerting us to the bobbin problem, and for the advice on how to remedy the problem. I know sewers will find it useful.

I recently bought another Singer toy sewing machine I had trouble with...ug. Broke the day I bought it. It makes your heart sink.

Comment by Anonymous

January 9th 2009 22:16

Got mine for Christmas, tried to change the bobbin and now it doesn't work. Is this just a glitch with this particular machine or do Singers in general have this issue? This is the first sewing machine I've owned (not operated) and it's kind of disappointing.

Comment by moonglow

January 9th 2009 23:58

A Lot of Scrap
The Wily Wordsmith:Poems, Stories and Creative Scraps
Paranormal Paranormal
Teacup Tales
Rubber Ball
In Zoo

I have a more expensive Singer that works fine. I've changed the bobbins plenty on it. I think it's a glitch with this machine.

It sounds like there are better machines than this out there. I'm not going to return mine, simply because I want it more to collect than to use. I use my better machine for most of my sewing.

Comment by Barb from Oregon

January 21st 2009 19:55

I bought mine at Wal-Mart and Love it. I have had no trouble with the bobbin, have changed it a couple of times. I really thank Singer for making it. I'm paralyzed from the waist down, so it works wonderfully for me.

Comment by moonglow

January 21st 2009 21:10

A Lot of Scrap
The Wily Wordsmith:Poems, Stories and Creative Scraps
Paranormal Paranormal
Teacup Tales
Rubber Ball
In Zoo

Thank you for commenting! Mine is working okay, too...for now! It's nice to get some positive feedback on the machine. It does sound troublesome for quite a few sewers, though.

Enjoy your machine!!

Comment by Laura Quinn

February 26th 2009 16:10

Hi All, I have also had trouble with the bobbin. It's frickin driving me nuts because I have a few things I need to sew, and I know how to use a machine....I used my moms kenmore (which was like a 50lb hunk of metal and very sensitive) so this small little cutie looked perfect. I couldn't get the bottom thread to come up on it's own and I turned that handle so much. I finally was able to kind of thread the --thread up through the hole....but it isn't sewing.
Along with that, does anyone know the default tension setting? Or, a normal one? Since it has never worked I changed the front numeric tension and the tension on the top that the thread from the bobbin goes through....so I fear if I DO figure out the bottom bobbin issue it won't work because I screwed around with the settings.

Once I get this set- I can easily re-thread by tying the new thread on the last of the old and pulling it through (a trick that made life easy with the old one). But, my pile of sewing things is growing, I am frustrated!!!

I am going to try again the tip above from daniel-e above on pulling thread forward, even though I did that (it's in the instructions) maybe I didn't do it enough.....

I only needed a simple small machine for some small things...like sewing a small pocket into a pocketbook I have...etc...

Thanks!!
lauraquinn@comcast.net

Comment by Daniel E

February 26th 2009 16:28

My sewing machine came with an insert that suggested when returning the machine to the default stitch (I'm guessing 1 here) to use tension setting 9. I pretty much stick with stitch 5 and tension setting of 2 or 3.

I have changed the bobbin a couple of times and while it takes some time I can get it to work. I have found that threading the needle from front to back seems to work best - so slide the threader through the needle from the back of the machine.

My newest problem comes when sewing. If I go too fast the thread comes undone at the 2nd position in the threading stage (where it hooks on the machine before going through the arm). This may be a tension setting, I'll have to play around some more.

The machine is advertised as a craft machine - for more than just fabrics, but i do seem to have an easier time with fabric - though I mostly use mine for scrapbooking embellishments.

Comment by Anonymous

April 1st 2009 23:19

help how do i fix the tension on it?!!?! plz help!

Comment by Anonymous

May 5th 2009 04:05

My daughter got the machine for her birthday the first day the foot pedal broke. It found a mind of its own and never stops. Can you buy a new one that will plug into this machine? I can't find one on line. Even at Singer .com

Comment by moonglow

May 5th 2009 13:34

A Lot of Scrap
The Wily Wordsmith:Poems, Stories and Creative Scraps
Paranormal Paranormal
Teacup Tales
Rubber Ball
In Zoo

I'm not sure where to buy a foot pedal. I'm not surprised the pedal broke...it is rather cheapy. Does Singer have a customer service you can try?

Comment by Anonymous

May 6th 2009 19:31

I just got one of these as well. I'd like to thank you commenters for the help you provided me. The threading from the back was particularly helpful.

I noticed that several people are having troubles with the foot pedal. I experienced a problem myself and have the answer on how to fix it.

First, open up the pedal (It won't void the warranty). To do this, unscrew the screw on the bottom. You should notice the elevation of the pedal increase.

Once the screw is removed, go to the fulcrum of the pedal. The fulcrum is the pivot point and is on the opposite side of the pedal from the cord. Gently squeeze the sides of the lower portion of the pedal and the top part should easily removed.

Inside, you'll see not much is in there. All the pedal really does is close a very basic switch.

The part that will probably be of the most importance is the larger piece of metal. Unscrew the higher of the two screws inside and remove the contact point before removing the metal strip.

Next is to either bend the strip of metal up (if the pedal won't stop the machine when your foot is lifted) or down (if the pedal won't make the machine start when you press down).

After that, just put the pedal back together (follow my directions in reverse if needed).

If making such an adjustment does not work, go to someplace like a hobby shop or electronics store (one of the smaller ones that primarily sell the parts and not whole systems).

I hope this helps you all as much as you helped me.

Comment by Deb

May 7th 2009 08:29

Hi! I just had to comment! i went to walmart to get the 69 dollar brother machine... i was working on a project for a cat rescue group and i needed a machine. anyway, they didn't have the one i wanted OF COURSE ... and i saw this pixie machine.

i debated for awhile... thought .... gah, it's probably gonna break down... but sure looks cool... hmmm.. and i ended up buying it. it was 39 bucks.

i freakin' LOVE this little thing! i can run it off the batteries right here on my desk (my mom is already telling me to bring it over so i can mend some stuff for her!), has the little light, the drawer, the whole thing is just like a real machine except smaller and so lightweight and easy, and it came with the thread and bobbin already done (color didn't matter) so i could get started right off.

it went through 2 pieces of fleece with no problem, it also worked great sewing the velcro onto the fleece... i'm just real tickled with it and wanted to put my two cents in!

can't wait to try it on some crafting aspects!

Comment by moonglow

May 7th 2009 12:31

A Lot of Scrap
The Wily Wordsmith:Poems, Stories and Creative Scraps
Paranormal Paranormal
Teacup Tales
Rubber Ball
In Zoo

Glad you like your machine! And happier still it is running smoothly. The price has gone way down on them.

Now, I want one of those Cricut machines, which are about $200 lol !

Comment by Mike jurca

May 31st 2009 19:17

so my wife and i got the little purple walmart Pixie ... and were raving about how wonderful it was... until the frist bobbin ran out... we have tried everything we can think of... and cant get it to pick up the bottom tread, despite everything else being meticulously checked- double checked and triple checked... can anyone put up a you tube video of themselves changing a bobbin on one of these... ?
or email me (dearmrjurca@gmail.com) a description of the mechanical process that grabs the thread and does what it is supposed to?

Comment by Anonymous

June 7th 2009 02:44

to change the bobbin, you have to turn the hand wheel TOWARDS you (counter-clockwise), with the presser foot up, and I recommend keeping a sheet of paper handy to swipe under the presser foot to get the bobbin thread out.

it's all in the manual. I just got a Pixie today for $20 at walmart as a gift from my mom. she wouldn't let me use it until I had read the manual thoroughly.

the only thing I can see as being difficult about this machine is that it's hard to re-thread the needle, and the size of the thread spool holder seems a bit shorter than most standard thread spools.

I had some difficulty changing the bobbin as well, but it took a few tries of reading the manual ( page 5) and experimentation. I experienced a lot of bunching before I realized I threaded the machine's tension incorrectly.

it's a nice little machine. it seems a bit too small for large projects, and feels very light (which makes it seem cheap to me, as I'm used to heavier machines)
mine came with 4 bobbins, and 3 different colors of thread (one set pre-attached, 2 extra colors, and one empty bobbin)

Comment by Anonymous

June 25th 2009 21:02

I have worked on trying to get the bobbin to load for weeks and have tried everything on here and it still wont catch.
Any other ideas?

Kat

Comment by Anonymous

August 1st 2009 02:58

i just dont know how to replace the bobbin period any help some one, im clueless

Comment by Anonymous

August 1st 2009 02:58

i just dont know how to replace the bobbin period any help some one, im clueless

Comment by Anonymous

September 9th 2009 12:07

Will I be able to use the machine outside of US using the respective adapter?

Comment by Anonymous

October 12th 2009 18:52

You need to use a metal bobbin. not sure really why, but the instructions clearly say to use metal. otherwise, i love my little machine, made the cutest costume. the machine is sure lightweight and easy to store. I bought mine for 39.99 at walmart on sale, after my 20 yr old machine broke halfway thru making my daughters halloween costume. good buy.

Comment by sarahhill

October 29th 2009 19:09

I got my new machine as a gift from my mum. I have been working all morning trying to get the thing threaded. I can not get it to thread correctly and sew. I am following the instructions, but I think I'm doing something wrong. Can someone please help me?

hill.saraha@yahoo.com

Comment by Anonymous

November 10th 2009 02:05

Hi, I have a question. I just recently bought this cute lil machine and it was working wonderfully!! Now hen I sew it hit's something down by the bobbin so I took it apart and the black piece where the bobbin goes was moving around when it wasn't suppose to be. I was wondering if any of you ladies are willing to take the screws out of your machine and take a picture of how the black thing is suppose to sit in there because I cant figure it out for the life of me. I think I get it right then when I keep moving around my handwheel it get's stuck again!! Please if somebody could help me out my email is bkahley@yahoo.com thank's soo much!!!!

Comment by Anonymous

November 15th 2009 20:49

My husband bought me the purple Singer Pixie and it is just so adorable, but it's not working! It started out working just fine but than it got jammed because the bobbin it came with in it was done horribly so it was tangling all up. Than when I tried to thread a new bobbin the machine just stopped running. It wouldn't do a dang thing! So my husband messed around with it and found the piece that holds the bobbin was moving around so he fixed that and it started running again. We successfully loaded up a new bobbin, got both the needle and the bobbin threaded but now it won't sew! It's running, it just won't sew anything. The needle is holding the thread and the bobbin is still threaded, the machine just isn't making any actual stiches. I'm getting so frusterated! Any ideas on how to fix this?!

Comment by Anonymous

December 27th 2009 01:35

Yep. this thing is a piece of crap. My sister got one for Christmas, I've been trying to help her with it...first it wouldn't sew (even though it was all threaded properly) just wouldn't have any actual stitches...now the bobbin won't thread for the life of me. I'll just let her use my REAL sewing machine instead.

Comment by SABCANTON

January 11th 2010 20:31

I bought this machine for my daughter for Christmas . She has yet to use it, due to the fact the bobbin jams. How do we fix this. She wants to make things for her Build a Bear. My email is sabcanton@yahoo.com
Thanks]

Comment by Konnie

January 13th 2010 23:38

We gave this to our daughter for Christmas. Sure enough--the bobbin got gummed up, then wouldn't work. I unscrewed the whole bobbin plate and slid it off (you have to lift and slide it backwards a little to get the front of the plate to lift). As some of you mentioned, the black bobbin case was loose. Although it has to be loose from the gray piece below to allow the top thread to loop around, it looked like the bobbin plate I had just removed needed to hold it in place. I fitted the black bobbin case into the gray piece with the little square opening on the right. (If you look closely at the underside of the plate, you may be able to tell where the black bobbin casing rests to prevent it turning too far.) Then I slid the bobbin plate back on, and replaced the screws.

It's working for now. I have a feeling I'll be performing that little surgery frequently. Thanks to whoever gave instructions for fixing the pedal!

Oh, and for the person whose needle won't go down anymore, the same fix should work. If that black bobbin casing isn't in the right place, the needle hits it.

Comment by Anonymous

February 19th 2010 23:20

i've also bought one of these little machines and have exchanged it twice!! it keeps breaking on me!! it cannot pick up the bobbin thread after i have tried to sow some jeans. the troubleshooting section only says it needs a new bobbin or that it is not threaded right and none of these are at fault!! does anyone know how to repair this?

Comment by Anonymous

February 19th 2010 23:20

Comment by Anonymous

March 21st 2010 19:25

mine started off fine....
but now its hanging up.. not sure what the problem is...it cant hold large spools...and im having a hard time finding out exactly what size spool to use..the small pre wound spools are about an inch high..but no measurements

Comment by Anonymous

March 23rd 2010 18:24

read our review the of Pixie Sewing Machine at:
CrabbyCakesCrafts.blogspot.com

Comment by AnieMous

May 12th 2010 11:45

i want one
but you guys are saying it doesn't work !
ARRGHH I NEED A CHEAP SEWING MACHINE !

Comment by Anonymous

May 26th 2010 19:24

I had the same problem with the bobbin not threading correctly. After reading what everyone wrote I then called 1-800-4-singer and spoke with a women who told me that the problem is a defect in the machine and that it is not fixable. She said either throw the machine out, return it to the store or send it to singer who would replace it with the same model which is still defective... Choice is yours...

Comment by Anonymous

June 19th 2010 01:14

i just bought this little thing... i am going to use it for teaching... i am starting a sewing class and needed a portable that i can carry the mile and half i walk to get to my class location... it is small... lightweight and so far it works great... haven't used it on anything major yet... just tested it... but i haven't had any problems with it... i even made a point of changing the bobbin so i could see if it works... not a problem... i think maybe some of the problem is that some people were putting the bobbin in backwards... that will gum up the works quickly... a drop in bobbin should be put in with the thread coming off at the "top" which is the point toward the back of the machine if you are looking down at it... and the thread tail should point to the right of the machine... if your bobbin isn't doing this it will mess up any machine including a larger "real" model...

Comment by Anonymous

July 21st 2010 00:26

I then called 1-800-4-singer and spoke with a women who told me that the problem is a defect in the machine and that it is not fixable. She said either throw the machine out, return it to the store or send it to singer who would replace it with the same model which is still defective...

That makes me SO sad! I loved this little thing the first bobbin's worth!!!

Comment by Anonymous

August 10th 2010 16:59

i have been having bobbin problems for the past few hours and nothing i do will make it grab that string. i am used to one that does it itself and this is really bugging me. i got it for $30 at Big Lots. i love it, i just wish it would thread my bobbin's string through so i could finish my quilt!

Comment by Anonymous

August 26th 2010 19:45

I wish I had checked this site BEFORE I bought this Pixie. I thought it was me,,, I've spent hours trying to get the bobbin to pick up,too! Maybe we should send this entire blog to the Singer VIP. If they know the machine is defective, it should be taken off the shelves!!! I am disappointed, a small machine would be so convenient. Good idea, but needs more tweeking by Singer.

Comment by Anonymous

August 31st 2010 09:31

Same bobbin issue with me! I've bought/returned/exchanged 3 already. The first must've been a return because when I brought it home, it wasn't picking up the bobbin at all. Then, the second one was fine for the first 12 stitches! The third is in its box, on the floor, by the door! I couldn't even finish making 1 pillow case! How sad is that!?!? It is adorable. I love that its small and has a color, but what good is that when the dang this doesn't work. I bought mine from a fabric store and they have 10-12 sitting on the shelves. I'm sure they won't take all of them off the shelves even if I tell them about this well known issue! When I go back today, I'm getting another small one which is just a few dollars more....but its white =(

Comment by Anonymous

August 31st 2010 21:25

We bought one too and the bobbin thread is not picking up and the machine will not hold a stitch.

Comment by Anonymous

September 2nd 2010 04:49

both me and my mom have spent hours trying to get the bobbin to thread wish i would have read this site first! i got through literally half (ons short side one longer side) of a blanket and bam. ive youtubed, asked for help, my mom jus sat dumbfounded cause shes never had this problem with a machine...i agree with previous post singer should take these off the shelf until the problem is resolved...sadly i've had mine for 2 days and its goin back to the store!

Comment by Anonymous

September 4th 2010 16:04

so i bought it for teaching... it ran fine the first time but near the end of class it started messing up... no tension ... thread flying everywhere... second class it wouldn't finish a zigzag stitch... no tension... then not picking up the bobbin thread... so it seems that there is actually a defect in this product... i had to return mine... we have had a lot of returns on this machine where i work... it is sadly not worth the money... if you bought this one ... just save up a little more money and get a larger model that has a guarantee and can be taken to a repair shop if problems arise ...

Comment by Anonymous

September 23rd 2010 19:43

Have any of you or all of you who own the purple Pixie, have an issue with winding the bobbin? I can't seem to get it to wind properly and my other concern is, should the needle be going up and down when the bobbin is being wound? I have followed all the instructions on the manual and luckly I found this blog, because I know now I'm not the only one with problems using this machine!

Any tips on winding the bobbin perhaps?
Thank you!!!

Comment by V-aya

October 13th 2010 20:00

I thought I would just add my testimony to the list.

DO NOT PURCHASE THIS MACHINE (not even sure that you can still buy it unless aftermarket)

Not surprisingly, I also experienced a problem with the bobbin. The machine worked great...until I changed the bobbin. As others have reported, the machine does not pick up the thread.
I've rethreaded the machine about a dozen times, and I am certain it is not user error. I've scoured the internet for a solution to this problem, and while tons of people report the same issue...none indicate any way to fix the machine.

I'm glad to see that someone finally has confirmation from Singer that the machine is defective. I can stop fiddling with it and just replace it.

Comment by Anonymous

October 19th 2010 03:45

We, too, are having bobbin trouble. We can eventually get it to thread, but it bunches up on the bottom after three stitches. I've tried every tension number, different stitches and the bobbin is threaded the correct direction. It's just a piece of crap! We also had the black bobbin holder jump out of place, and we took it apart and put it back together - which made no difference in the bunching problem. So much for our pillow case.

Comment by Anonymous

December 29th 2010 00:23

IT CAN BE FIXED!!
I had the same issue on my machine. It worked fine for about 2 days, then started to jam the bobbin. I have actually find out where the problem lies and if you know how to handle a screw driver you can easily repair it by yourself.
If you remove the top plate underneath the shoe (two big philips screws on top) you can see the black bobbin holder that sits on top the orange spinner. Basically the reason why the bobbin wire does not catch is because the orange spinner is out of synch with the upper needle and it need to be re-synched.
This is what you need to do:
Remove six small screws (philips) on the back of the machine into the holes. Once they are all unscrewed you should be able to remove the front purple side. All the internal gears are now accessible. If you look underneath the orange spinner you see there are two coupled gears one attached to the orange spinner (vertical shaft) and the other attached to the long horizontal shaft with two screws. THOSE SCREWS ARE LOOSE which caused the spinner to go out of synch.
To synch back the spinner with upper needle you need first to position the needle all way down. Then loose more the long shaft gear's screws to allow to freely turn the orange spinner. Position the spinner so that the sharp edge or hook of its side is aligned closest to the needle. Something like this ( |< ).
Then tight up the gear's screws underneath and tested. Insert a wire into the needle, manually turn the main handle on the side of your machine and make sure the spinner's hook is able to catch the wire from the needle.
If it works then reassemble everything as it was. Make sure the gear's screws are well tight.

Good luck!
Giuseppe

Comment by DEENA

January 19th 2011 04:09

PEOPLE WHO ALREADY HAVE THE SAME PROBLEM THAT SUGGEST MADEN MAIL A SINGER FOR RESOLVEYour text goes here

Comment by Anonymous

February 12th 2011 20:48

I want to thank DEENA for the last comment! My Pixie is born again! I couldn't get the screws off the back (on too tight, and too deep), so I figured it doesn't work anyways and gave the spinner a good hard turn to the left till I had it lined up properly. What do you know, it works now! Will have my husband get the screws out of the back to tighten the screws holding the spinner when he gets home. THANK YOU! THANK YOU! THANK YOU!

Comment by T :)

March 3rd 2011 04:45

Wow... what a great resource this discussion has been. I've had my PIxie for about 2 yrs!!! and it just recently bunged up after (oops...) trying to stitch through too many layers, and also didn't change tension or anything. Forgive me, I'm a scrapbooker, not a sewer (I leave my larger/sturdier Brother machine for when my Mom comes to visit

I have tried the suggestions yet, but will on the weekend. So happy that there's hope, as I don't seem to be able to find the Pixie for sale anymore (wonder why

Comment by Anonymous

March 8th 2011 17:29

My bobbin would thread through, but my problem with the Pixie machine was that it wouldn't sew-- The fabric would advance, but the thread would not make stitches. I just got off the phone with a Singer Representative and after replacing the needle with her on the line, she concluded that it must be a timing error, which costs more to fix than the machine cost.
Considering I only stitched up one thing before the sewing machine crapped out on me, I would not recommend this machine.
I have to send it back to them, and pay out of pocket for the shipping.
Furthermore, the Singer rep said that this machine really is meant for just scrapbooking and small craft projects; not fabric. Who knew..

Comment by Mady

April 14th 2011 18:38

Just back from Hancock Fabrics where the Pixie was on sale for $40. It was the display model but I was able to open the box and make sure it's all there. Seems to have everything listed and there were no scratches or damage visible. Have to wait until I go home (I'm at work) to test it out to see if it has all the problems listed above. Didn't see this blog until after I bought it. If it does act up, I'll return it and buy the Janome Mini that's also on sale for the same price.

Comment by Anonymous

October 10th 2011 15:45

Giuseppe inspired me to give his fix a try given the my machine was having similar problems in not sewing or picking up the bobbin thread. It didn't work exactly as he said, so I edited his directions below for what worked for me. This basically fixes the timing error on Pixie and similar models.

1. Remove the top plate underneath the shoe (two big philips screws on top) you can see the black bobbin holder that sits on top the orange spinner. Basically the reason why the bobbin wire does not catch is because the orange spinner is out of synch with the upper needle and it need to be re-synched.
2. Remove six small screws (philips) on the back of the machine in the holes. (Keep track: some are machine screws and some are for plastic) I also had to remove a plastic piece just front of the needle assembly and another screw from the front. One of the screws is behind the thread holder. Once they are all unscrewed you should be able to remove the front side. All the internal gears are now accessible. If you look underneath the orange spinner you see there are two coupled gears one attached to the orange spinner (vertical shaft) and the other attached to along horizontal shaft with two screws. THOSE SCREWS TEND TO BE TOO LOOSE which causes the spinner to go out of synch. Even best case, when the machine jams and you try to force things, the shaft will slip under these screws.
3. To synch back the spinner with upper needle you need first to position the needle all way down. Then loosen the long shaft screws to allow the orange spinner to turn freely. (I kept them slightly tight so that with light pressure everything would still move.) I had to mess with exactly the correct placement of the orange spinner needed to be. The place that seems to work the best is when the point of hook on the orange spinner is just above the eye of the needle on its way back up. Note that there is a grove in the orange spinner for tip of the needle when it goes all the way down. I found that at the correct place, the needle was at its furthest travel downwards when the needle was over the center of that grove. If the hook comes by too early, you will have dropped stitches, if it comes by too late it jams via the bobbin thread.

4.Tighten the screws underneath and test. Insert thread into the needle, manually turn the main handle on the side of your machine and make sure the spinner's hook is able to catch the thread from the needle.
If it works then reassemble everything as it was. Make sure the gear's screws are tight.

Thanks Giuseppe!
- Dan